Tag Archives: customer

5 Great Ways to Build Customer Loyalty Online.

In 2003, Harvard Business Review wrote how loyal customers are much more profitable than other customers. The article reported loyal customers are prone to buying from you more often, they cost less to serve and most important of all, they provide the highest quality of feedback.

Whilst all these are good, small businesses still struggle to obtain the creme’ de’ la creme of their customers. Here, we take a look at five effective ways to build your customers’ loyalty:

Continue reading 5 Great Ways to Build Customer Loyalty Online.

4 Best Ways to Build Trust with Your Customers Online.

Building trust with your online customers involves plenty of relationship building. Whilst it’s fundamentals remain about the same as traditional consumers, your brand needs to adjust accordingly to match with the competitively fast-paced internet sharing. 

Since trust is especially crucial in the online world, I’ve come up with 4 favorites ways I normally use to build trust with my customers:

  1. Strong PR Campaigns
  2. Disclose Yourself to the Market
  3. Testimonials
  4. No Hidden Fees. No Hidden Agenda. Be Honest
  5. My Final Two Cents

Continue reading 4 Best Ways to Build Trust with Your Customers Online.

5 Great Ways to Build Customer Loyalty Online.

In 2003, Harvard Business Review wrote how loyal customers are much more profitable than other customers. The article reported loyal customers are prone to buying from you more often, they cost less to serve and most important of all, they provide the highest quality of feedback.

Whilst all these are good, small businesses still struggle to obtain the creme’ de’ la creme of their customers. Here, we take a look at five effective ways to build your customers’ loyalty:

Continue reading 5 Great Ways to Build Customer Loyalty Online.